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josecastro88@gmail.comFrequently Asked Questions
My scan looks blurry or dark. What can I do?
Make sure you have good, even lighting — avoid shadows on the document. Hold your phone steady and ensure the document is flat on a solid contrasting surface. Natural light or a well-lit room works best.
How do I export a document as a PDF?
Open the document from your Documents list, then tap the Export button. You can choose the quality level (Low, Medium, or High), page size (A4, Letter, or Legal), and orientation (Portrait or Landscape) before exporting.
How do I scan multiple pages into one document?
When you start a scan, the camera will allow you to capture additional pages after each scan. You can add up to 20 pages per document. Review and reorder pages before saving.
How do I organize documents into folders?
From the Documents tab, you can create folders with custom colors. Long-press a document or use the move option to assign it to a folder.
How do I search for a document?
Use the search bar at the top of the Documents tab. The app searches across document titles, tags, and scanned text content using full-text search.
Does the app work offline?
Yes. New Scanner Free works completely offline. All documents are stored locally on your device.
How do I change the app language?
Go to the Settings tab inside the app and select your preferred language. The app is available in English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese.
Will my documents be deleted if I update the app?
No. App updates do not affect your stored documents. Your data is safe during updates.